Christian Brothers Automotive Jones Bridge

Kenya Hughes a month ago

I honestly cannot say enough great things about this location. I have been taking my cars to them for years. Today I was sitting outside waiting for my car and I overheard a conversation between one of the service guys and a customer. The customer said that good customer service is a lost art and the small gesture that he did meant a lot. I have no idea what he did but I can say that my experience has been the same at this location. They go above and beyond to make sure that you are taken care of. I highly recommend them for all of your service repairs.

Chrisie Woodard 2 months ago

I dropped my car off at Christian Brothers this morning, & although the work on my car is still in progress, I’m already impressed enough to leave a review. The hospitality here is unmatched. At least four different people stopped to ask if I’d been helped while I was waiting (which was only like, 15 minutes) I was also offered coffee or water immediately (& then he offered the same courtesy to my ride when he walked in to wait with me) It’s the kind of customer service that feels rare these days. As if that wasn’t enough, their estimate was about $800 less than the quotes I received from other shops in the area. This, in conjunction with their clean facility, friendly staff & the adorable french bulldog they have running around— I’m really happy with my choice so far!

Luke Quartaraco 4 months ago

Service was extremely quick and reasonably priced. They discovered an issue that I was completely unaware of, and were able to have it fixed by the end of the day. I am planning on bringing it back within the next week to get the manifold replaced in my dodge Ram. All of the workers were extremely knowledgeable, friendly, and professional. They went above and beyond to help me and accommodate me. Also they had pug puppies that were disgustingly adorable.

sean davis Edited 4 months ago

Update: I had a conversation with the GM and the Owner. Very impressed! They honored the cost change and apologized. In this day and age people don't generally care about a customer. THAT IS NOT TRUE with Christina Brothers. I'm impressed and will recommend and continue to do business with them. When you call prior and get a price then it is 40% at checkout without an alert that’s bad business. Especially when I confirmed prior to coming twice. No call that the quote would go up inn price to make me aware.

Whitney Campbell 4 months ago

I can not recommend Christian Brothers Automotive enough! I brought my car in for an oil change and tire rotation and the team of Hector(General Mgr) and Alex(Service Advisor) were incredibly honest and professional. They walked me through exactly what needed to be fixed with my oil pan, provided a fair quote upfront, and got my car back to me on the same day. Since the repair would take some time , they provided me with a loaner car. This enabledme to take care of important tasks i had to complete that day. It is so refreshing to find a mechanic i can actually trust. I have interacted with Hector for many years and trust him completely with the service on my cars. He always takes the time to explain the pros and cons of what my car needs. I'm happy that my car is running perfectly. I highly recommend the Christian Brothers Automotive facility at Johns Creek. Jobs always well done, thank you!